The business attributes this growth to a relentless focus on freshly prepared food and barista-made drinks, strategic investments in team training and initiatives designed to ensure faster service and elevation of the customer experience.  

Since the start of 2026, the business has launched a series of menu innovations. The Super Plates range has been expanded with protein plates and pots. It’s also introduced a line of half baguettes and wraps, broadening its freshly made offering with more affordable, smaller-format choices, alongside matcha drinks and a larger coffee size.  

New initiatives have tried to improve customer experience, including greater investment in shop teams, equipment and maintenance, as well as enhanced training for baristas. 

Meanwhile, the business has continued to expand internationally. Pret’s estate has grown to over 750 shops across 21 countries, a 5% increase year-on-year. In the UK, expansion in transport hubs and roadside locations continues, including the a first drive-thru, in Warrington. 

Pano Christou, CEO at Pret A Manger, said: “We are encouraged by our start to 2026, particularly as more customers are choosing Pret despite the financial pressure many households continue to face. Over the past few years, we have invested significantly in our menu and in better value for money for our customers, while also continuing to support our amazing team members and improve the experience. These results give us confidence that when we stay focused on the customer, we can continue to win the hearts and minds of Pret fans in the UK and around the world.”